1222bet Privacy Policy

1. Introduction

1222bet (referred to as "we", "the platform", or "the company") is an international-standard online gaming and Sports Betting platform serving players in Bangladesh. We understand how important your personal information is to you, and this Privacy Policy has been crafted with that trust in mind.

This Privacy Policy explains what information we collect when you use the 1222bet website and mobile app, why we collect it, how we use it, and how securely we store it. By creating an account or continuing to use the platform, you confirm that you have read and agreed to this Privacy Policy.

2. Information We Collect

1222bet only collects information necessary to operate its services. We do not ask for anything beyond what is required. The types of data we collect are outlined below:

At Registration

• Full name, date of birth, and gender.
• Mobile number and email address.
• Preferred username and password (encrypted).
• Current address (district and division).

During KYC Verification

• Copy of National ID (NID) or passport.
• Selfie photo (with ID document).
• Proof of payment method (bKash / Nagad / Rocket number).

Automatically Collected Information

• IP address and device type.
• Browser and operating system information.
• Activity logs on the platform (login times, game history).
• Cookies and session data.

3. How We Use Your Information

Collected data is used only for its stated purpose. You will be informed in advance if any data is to be used for a different purpose.

4. When Information Is Shared

1222bet never sells your personal data to third parties. However, information may be shared in the following limited circumstances:

• Payment Processors: The necessary information is shared with bKash, Nagad, or Rocket to process transactions.
• Game Providers: Limited data is shared with licensed software partners required to operate specific games.
• Legal Authorities: Information is disclosed in response to a court order or a lawful request from a regulatory authority.
• Technical Service Providers: With contracted partners providing server hosting and cybersecurity services.

5. Cookies Policy

The 1222bet website and app use cookies to enhance your experience. Cookies are small text files stored on your device.

Types of Cookies

• Essential Cookies: Essential for login sessions and security — these cannot be disabled.
• Functional Cookies: Remembers your preferred language and settings.
• Analytics Cookies: Collects usage statistics to improve platform performance.
• Performance Cookies: Identifies page load times and technical errors.

You can disable non-essential cookies at any time through your browser settings. Please note that disabling essential cookies may affect the platform's functionality.

6. Data Security Measures

1222bet uses a multi-layered security approach to protect your data:

• 256-bit TLS/SSL encryption — applied to all data transmissions.
• AES-256 encryption — for sensitive data stored in our databases.
• Two-factor authentication (2FA) — for account login.
• Firewall and DDoS protection — at the server level.
• Regular security audits and penetration testing.
• Restricted staff access — only authorized personnel may view sensitive data.

7. Your Data Rights

You have complete control over your personal data at 1222bet. You may exercise the following rights at any time:

• Access: The right to know what information we hold about you.
• Rectification: The right to request correction of inaccurate or outdated information.
• Erasure: The right to request permanent deletion of your data under certain circumstances.
• Restrict Processing: The right to restrict how your data is used for specific purposes.
• Portability: The right to request an export of your data in a structured format.
• Withdraw Consent: The right to withdraw consent for promotional communications at any time.

8. Data Retention Period

No data is kept longer than necessary. Retention periods vary by data type:

• Account Information: For the duration the account is active and for 5 years after closure.
• KYC Documents: 5 years after account closure, as required by law.
• Transaction Records: 7 years, in accordance with financial regulations.
• Communication Logs: 2 years after the support session ends.
• Cookies & Session Data: Up to 1 year after the session ends.

Once the defined retention period expires, data is automatically and securely deleted.

9. Privacy of Minors

1222bet strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal data from minors.

If a parent or guardian believes their child has accidentally created an account, please contact our support team immediately. Once verified, the account will be closed and all associated data will be deleted.

10. Changes to Privacy Policy

1222bet reserves the right to update this Privacy Policy as needed. For any significant changes:

• A notice will be displayed on the platform homepage.
• A summary of the changes will be sent to your registered email.
• You will be notified at least 7 days before any changes take effect.

Continued use of the platform after changes are made will be considered acceptance of the updated policy. The "Last Updated" date at the top of the page is always kept current.

11. Contact Us

If you have any questions, requests, or complaints regarding this Privacy Policy, please get in touch. Our dedicated privacy team will process your request within 30 days.

Our support team is also available 24/7 via live chat.